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I had built up quite a long list of favourite items over time, but although I can see the heart in the top-right corner with "44" shown in it, I cannot see the 44 items themselves - although when I call one up on screen, the little tick has replaced the default plus sign.
When I try to add something new to my list, it says I do not have a list and I am told to Create List - but it will not create one - I have tried multiple times!
Because of the invisibility of my list, presumably, I am no longer receiving e-mails showing price changes to my listed items, which seriously reduces the usefulness of the web site.
There needs to be a link to my list. I suggest a link be added to the hamburger icon list
It would be nice if the link already shown in the top right-hand corner were just made to work!
I have the same problem, how can it be resolved?
I have no idea - but I am not even receiving e-mails showing special offers now, let alone offers on my favourites list. I was delighted when MoneySavingExpert rescued Trolley, and I am sure that they are not responsible for this mess-up; but I just wish that somebody would sort out all these problems so that we can use the site to its fullest extent again. After all, unless we know what offers there are, and click through to the supermarkets, Trolley doesn't earn any money!
Same happening for me. I have 158 on my heart icon, when I view items I know I added to lists they still have the heart icon checked yet when I click to view my lists I see none. Just the create a list prompt. When trying to create a new list it doesn't complete. This is only a problem on my PC which I always use. I checked it on my phone which I never use & it showed me my lists but as it's a phone it's far too cumbersome to be useful if I want to make out a shopping list.
I forgot to add - I sent an email to the site a while back notifying them of this problem - it got fixed shortly afterwards but is back to being broken shortly after that up until & including the day of this reply.
Add feature to creat grocery list, that will make comparisons easy