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Previously emails on price changes included details of the old price and new prices for each item listed. These are no longer there, which means clicking through to the website which is an unnecessary additional step. Please change emails back to the way they were before.
Hi,
We made some changes and moved the Price Alerts to the For You section of your account to create a dedicated space where you can easily keep track of all price changes as soon as you open Trolley.co.uk.
But from your feedback, I can see that these changes may not have been as convenient for you as we had hoped. We are continuously working on improving this section of the For You, and I'd love to share some exciting developments we have in the pipeline:
We made the shift from Emails to the For You section because emails couldn't offer the same level of interactivity and convenience. Though it involves a small extra click, the added benefits of seeing prices in context and accessibility made it a better option overall.
Currently, you can find price changes at the top of the For You section, and you can quickly access them by clicking "See Price Changes" within your Price Alerts emails.
I hope this clears up why we decided to make this switch.
~ Saeed
Wow, all these new features sound great and super useful! I know I will be using all of them!
Could we not have these features as well as going back to the old style emails where you showed us the products on our lists and the price drops next to them? This always peaked my interest as it was instant information, I then click on them to see further info and deals, as well as the other supermarkets that might have a matched low price. The new emails show products that have changed in price but having to click to see if it has gone up or down and how significantly often gets moved to the 'later' pile of emails but often I forget to go back to it. Just being notified to a product price change is not as enticing as immediately knowing how much it has dropped by.
I would like emails to be as they were, you click on "see new prices" and hey presto they are there - not anymore, you have to search for them
Sadly the site is becoming increasingly useless. The price change notification feature seems to have completely disappeared. Missing from the site, not just emails. Stores like Tesco are hiding their prices behind 'clubcard deals' which aren't visible on the main search page, resulting in potential Tesco offers being missed. Even if I view a saved list, I'm not shown the best offer if it's part of a deal.
Bring back the old version, am sick of receiving emails where I have to click through to main site, only to find it’s not a deal!
Where is the For You section?! I’ve tapped on everything and cannot find the supposed price changes from the items in the email.
Why can’t you just show the new prices in the email? Why create unnecessary clickbait? It’s very frustrating!